At Halol Foods, customer satisfaction is our top priority. We aim to provide high-quality halal products and a smooth shopping experience. If you are not fully satisfied with your purchase, please review our refund policy below.

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1. Returns & Refund Eligibility

Due to the nature of food and perishable items, we are unable to accept returns on:

• Fresh or frozen food products

• Perishable items

• Opened or used packaged goods

However, refunds or replacements may be provided if:

• You received a damaged or spoiled item

• The wrong product was delivered

• An item is missing from your order

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2. Damaged or Incorrect Items

If your order arrives damaged, spoiled, or incorrect, please contact us within 24 hours of delivery.

To help us process your request quickly, please provide:

• Your order number

• Photos of the product and packaging

• A brief description of the issue

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3. Refund Process

Once your request is reviewed and approved:

• Refunds will be issued to your original payment method

• Processing time may take 5–10 business days, depending on your bank or payment provider

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4. Cancellations

Orders may be cancelled only if they have not yet been shipped or prepared for delivery.

To cancel an order, please contact us as soon as possible at:

📧halolfoods@gmail.com
📞 +1 (786) 898-8306

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5. Non-Refundable Items

Refunds will not be provided for:

• Change of mind after delivery

• Items not reported within the allowed timeframe

• Products that were stored improperly after delivery

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6. Contact Us

If you have any questions about our refund policy, feel free to reach out:

Halol Foods Support Team
📧 Email: halolfoods@gmail.com
🌐 Website: www.halolfoods.com